Beechwood Solutions Ltd, a small business based in Carlisle, provides professional services to a wide range of clients.

Like many business owners, director Malcolm Roberts was focused on delivering great service but didn't have a structured HR plan in place. Policies existed, but there was always uncertainty over whether they were fully compliant and up-to-date.

Recognising the need for expert HR support, Malcolm Roberts reached out to Helen for a HR Health Check.

Why choose Dawson Kaveney HR?

Having known Helen through the Giraffe Network and having previously worked with Dawson Kaveney HR, Malcolm was confident he'd get the professional and friendly support he needed.

"I didn't consider anyone else," Malcolm explained. "Helen's style was reassuringly professional with a friendly manner, which made the whole process straightforward and stress-free."

Expert guidance tailored for a small business

Helen started by conducting a comprehensive review of Beechwood Solutions' existing HR documents. She met with Malcolm to discuss their current position, identified potential areas for improvement and provided clear recommendations to ensure policies were both compliant and practical for the business.

With Helen's guidance, Beechwood Solutions Ltd:

• Received a full HR Health Check to review existing policies and procedures.
  
• Gained clarity on compliance, ensuring they were aligned with legislation.
  
• Secured ongoing support, with the reassurance of professional HR advice as needed.
  

A weight off the mind

Since working with Helen, Malcolm feels significantly more at ease, knowing that Beechwood Solutions' HR processes are not only in place but professionally reviewed and compliant.

"I'm infinitely more relaxed knowing that our policies and procedures have been checked by a professional, and we now have access to expert advice whenever we need it."

Beyond compliance, Helen's support has reduced stress and boosted confidence, giving Malcolm peace of mind that HR matters are being handled the right way.

"After working with Helen, I feel less stressed and more confident that we are doing this properly, rather than just doing our best and hoping that was right."

Would Malcolm recommend Dawson Kaveney HR?

Absolutely. "If the opportunity arose, I would definitely recommend Helen. Anyone needing the benefit of good HR advice would get that from her."