Introduction

The purpose of this policy is to explain how Kaveney HR Solutions Ltd collects protects and uses personal data. Kaveney HR Solutions Ltd is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully in accordance with the UK Data Protection Act 1998.

What Types Of Personal Data Does Kaveney HR Solutions Ltd Collect?

Kaveney HR Solutions Ltd needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name company size and sector individual contact names and job titles for delivery installation support and billing postal address telephone and fax numbers e-mail addresses. Kaveney HR Solutions Ltd also has access to personal data that is generated over the Kaveney HR Solutions Ltd network including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Kaveney HR Solutions Ltd may also collect financial information about Kaveney HR Solutions Ltd customers and end users from third parties to enable Kaveney HR Solutions Ltd to assess its risks in granting credit terms and contact information about organisations Kaveney HR Solutions Ltd considers may be interested in Kaveney HR Solutions Ltd products and services.

How Does Kaveney HR Solutions Ltd Obtain Personal Data?

Kaveney HR Solutions Ltd obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone fax or email or by application form) from enquiries made by existing customers and potential customers (including information gathered at marketing events and via the Kaveney HR Solutions Ltd web site) from third party list brokers from resellers who pass on personal data to Kaveney HR Solutions Ltd about end users and directly from the Kaveney HR Solutions Ltd network.

How Does Kaveney HR Solutions Ltd Use The Personal Data That It Holds?

Providing and Improving the Kaveney HR Solutions Ltd Service

Most of Kaveney HR Solutions Ltd use of personal data is necessary to enable it to provide a service to its customers and its end users including order processing delivery installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition Kaveney HR Solutions Ltd may also use personal data to improve on the level and type of service Kaveney HR Solutions Ltd offers to its customers. As part of this interest in improving the service provided Kaveney HR Solutions Ltd may process personal data for the purposes of sales analysis and customer usage statistics.

Direct Marketing

Kaveney HR Solutions Ltd may from time to time inform its customers end users and potential customers about Kaveney HR Solutions Ltd and Kaveney HR Solutions Ltd affiliate products and services and other information Kaveney HR Solutions Ltd feels may be of interest. Customers and other recipients of information from Kaveney HR Solutions Ltdmay indicate at the time they first place an order with Kaveney HR Solutions Ltd whether or not they wish to receive such information or at any later time by simply contacting Kaveney HR Solutions Ltd.

To Whom Does Kaveney HR Solutions Ltd Disclose Personal Data?

Kaveney HR Solutions Ltd will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing. As a general rule Kaveney HR Solutions Ltddoes not disclose personal data to unaffiliated third parties except where customer consent has been obtained where Kaveney HR Solutions Ltd is under an obligation by law to disclose personal data or where Kaveney HR Solutions Ltd has contracted with third parties to assist in providing services to Kaveney HR Solutions Ltd customers such as for delivery installation and systems support services.

How Does Kaveney HR Solutions Ltd Protect the Personal Data it Holds?

Kaveney HR Solutions Ltd takes customer confidentiality and security very seriously. Kaveney HR Solutions Ltd has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Kaveney HR Solutions Ltd. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective. Kaveney HR Solutions Ltd will also actively investigate and co-operate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable Kaveney HR Solutions Ltd Acceptable Use Policy.

Customers Rights

European Economic Area legislation gives individuals whose personal data is held by Kaveney HR Solutions Ltd specific rights to access and rectify personal data held about them. These include the right to: obtain from Kaveney HR Solutions Ltd for a prescribed fee confirmation that personal data is held as well as a written description of such personal data the purpose(s) for which it is being used the source(s) of the personal data and details of any recipients request the deletion or rectification of personal data which is inaccurate as explained in Direct Marketing above to object to any unsolicited information sent by Kaveney HR Solutions Ltd regarding promotions or new products and services.

Contact Details

If any individual wishes to contact Kaveney HR Solutions Ltd regarding the personal data held about them or has any other question about Kaveney HR Solutions Ltd data privacy procedures they should send a letter to the directors of Kaveney HR Solutions Ltd.

Policy Updates

As part of Kaveney HR Solutions Ltd commitment to compliance with data privacy requirements and to reflect changes in Kaveney HR Solutions Ltd operating procedures Kaveney HR Solutions Ltd may the terms of this policy from time to time and will post the revised policy on this website.